Terms and Conditions

Owner: Misha’s UK Jewellery Ltd
Address: 76 Queen Street, Crewe, England, CW1 4AL
Company Number: 15141801

Welcome to Beadsmouse.co.uk. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. Introduction

Beadsmouse.co.uk is a family-run business based in Cheshire, United Kingdom. We specialize in high-quality materials and beads for jewellery making and beadwork. Our aim is to support both professional jewellery makers and hobbyists by providing excellent products and reliable service.

2. Definitions

• “We,” “us,” “our” refers to Beadsmouse.co.uk and Misha’s UK Jewellery Ltd.
• “You,” “customer” refers to any user of our website or purchaser of our products.
• “Products” refers to the materials and beads available for sale on our website.

3. Use of the Website

By using this website, you represent that:

• You are at least 18 years old or have parental/guardian permission.
• You will not use the website for illegal or unauthorized purposes.
• You agree to provide accurate and up-to-date information when creating an account or placing an order.

4. Products and Availability

• All products are subject to availability. While we strive to keep stock levels accurate, we reserve the right to cancel orders if items are out of stock. Any payments for such items will be refunded promptly.
• Product descriptions and images are provided for guidance. Colours and designs may vary slightly due to production differences or display settings.

5. Pricing and Payment

• All prices are in GBP (£) and include VAT unless stated otherwise.
• Prices are subject to change without prior notice.
• Payments must be made in full before orders are dispatched. Payment methods include credit or debit cards and other methods available at checkout.

6. Order Processing

• You will receive an order confirmation via email after placing an order.
• Standard order processing time is 1 working day, excluding weekends and public holidays. Preorders may have longer lead times, which will be communicated during the purchase process.

7. Shipping and Delivery

• We deliver to UK addresses and selected international destinations. Delivery costs and estimated times are provided at checkout.
• All shipments require a signature upon delivery.
• We are not liable for delays caused by postal services, customs, or other external factors.
• International customers are responsible for any customs duties or taxes.

8. Returns and Refunds

We want you to be completely satisfied with your purchase. You may return items under the following conditions:

• Returns must be initiated within 14 days of receipt and approved before shipment.
• Items must be unused, in their original condition, and packaging.
• Refunds will exclude original shipping costs unless the item is defective.
• Custom or special orders are non-refundable unless defective.

For assistance, contact us at [email protected]

9. Preorders and Restocks

Preorders are available for selected items sourced from suppliers in the Czech Republic. Longer lead times may apply, and updates will be provided during the process.

10. Intellectual Property

All content on Beadsmouse.co.uk, including text, images, and graphics, is the property of Beadsmouse or our suppliers and is protected by copyright laws. Reproduction or distribution without written consent is prohibited.

11. Limitation of Liability

We strive to ensure the accuracy of our product descriptions and service quality. However, we are not responsible for indirect or consequential damages arising from product use or website access. Our liability is limited to the replacement of the product or a refund of its purchase price.

12. Discount Codes

• Discount codes apply to eligible products only and cannot be combined with other offers.
• Codes must be entered at checkout and cannot be applied retroactively.
• Delivery charges still apply unless specified otherwise.

13. Changes to Terms

These terms may be updated from time to time. Changes will be published on this page, and it is your responsibility to review them periodically.

14. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Thank you for choosing Beadsmouse.co.uk. If you have any questions, feel free to contact us at [email protected].